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Sales Development Representative $50k base and $25k commission = $75k total comp

Wistia is a leading B2B SaaS video platform for businesses that want to better create, customize, host, share, and analyze the videos that power more human connections with their prospects, customers, and employees. We serve companies small and large, and teams ranging from marketing and sales to support and HR.

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The Position

The position will report to the Sales Development Manager and will be responsible for calling and emailing all of the warm leads we receive on a daily basis. Your days will be filled with energetic outreach to prospects to understand their requirements, hopes, and dreams for creating a successful video strategy for their company. Once you’ve engaged, excited, and delighted the prospect, you’ll transition them to our Account Executives. From there, they’ll work with them to design a personalized plan based off all the information you’ve gathered. Signing up new customers is a huge priority, and SDRs play a critical role in developing our sales pipeline, which ultimately impacts the company’s revenue.

Your typical day includes:

  • Engaging with existing customers to help them get the most out of our partnership

  • Creatively reaching out to warm leads through, phone, email, and video voicemail

  • Working with sales and marketing on outreach campaigns, lead management, and deal review

  • Utilizing HubSpot, the company’s CRM, to document your daily activities

This job might be for you if you:

  • Are curious… like, really curious

  • Like being part of a team but can also work independently

  • Have strong time management, organization, and decision-making skills

  • Are motivated to help others

  • Have an entrepreneurial spirit

  • Love to learn

  • Like to be on camera

  • Have the ability to be coached and mentored

  • Are ok with rejection (it happens sometimes)

  • Work hard, have a can-do attitude, and are self-motivated

  • Have some experience in sales, fundraising, or business development

  • Like to laugh and have fun

Upon coming onboard, you can expect to:

First three months:

  • Develop a solid understanding of the product line, the way we do business, and the amazing way we work with our customers

  • Understand and deliver the company value proposition

  • Collaborate with your team to exchange ideas on email templates, voicemails, product, and overall outreach strategies

  • Master the tools necessary to complete daily activities

  • Build relationships with Account Executives, Customer Happiness, Product, and other teams

Three-to-twelve months:

  • Continue to build on your skills and product knowledge

  • Develop a clear understanding of marketing automation tools and how we work with them

  • Learn about other video technologies on the market and how we're different

  • Work with mentors to set goals for personal and professional growth

Your success will be measured by:

  • Consistently meeting and exceeding goals related to new customer acquisitions and company growth

  • Delighting each and every customer you speak with

The type of business we’re building:

We want you to grow, contribute, and have fun here! We know the biggest investment we can make is in our employees, so we provide:

  • A competitive salary and stock options package

  • 401k with 3% company contribution, regardless of whether you make contributions

  • Flexible hours

  • Fully paid healthcare coverage for you and your family (including dental) and a healthcare FSA

  • Up to 12 weeks paid family leave

  • Untracked vacation and sick leave (most employees take about four weeks of vacation)

  • Transportation subsidies

  • Financial support for continuing education, professional development and sponsorship for conferences

  • A convenient office just south of Central Square in Cambridge, MA. We're right on the Red Line, surrounded by great restaurants, parks, and even a dog park.

  • Plenty of office snacks and beverages, and a weekly catered team lunch

  • Annual winter ski trip (with plenty of non-skiing activities)

Apply Now!

Tutoring & Customer Relationship Manager

For more than 30 years, students and their families have trusted The Princeton Review to help them get into their dream school. As Tutoring Manager, you will showcase the company's most exclusive and elite private tutoring products for all high school and graduate level clients. The Tutoring Manager serves The Princeton Review's private tutoring customer base, providing industry-leading customer service and developing a staff of loyal, qualified private tutors.

The Princeton Review is THE destination for college and grad bound students to make their dreams a reality. Last year alone, we helped more than 3.5 million students get into their dream college or grad school. How do we do it? Online and in-person tutoring and test prep from top-notch educators as well as more than 150 books and personalized college counseling. We need ambitious, innovative people to join our team to continue our success as an education leader. If you are passionate about education, want to give millions of students the edge they need to succeed and be part of a fast growing internet business then you're in the right place. For more info, visit and, Follow us on Twitter @ThePrincetonRev

1. Provide outstanding customer service while promoting the brand and driving engagement in test preparation, online homework help, and college admissions programs.
2. Develop and maintain a staff of loyal, skilled tutors available to service the demand of local clientele.
3. Identify tutor recruiting needs based on analysis of geography and customer demand.
4. Execute a customer loyalty program involving consistent outreach, diligent follow-up, and application of national standardized processes designed to regularly review student progress to maximize student score improvement and drive customer satisfaction.
5. Provide great advice, support, and follow-up to students and their parents to ensure that they choose The Princeton Review for their test preparation, homework help, and admissions needs.
6. Serve as liaison between customers and tutors; build rapport and strong relationships with tutors and clients.
7. Execute initiatives to drive sales from existing tutoring clientele and promote referral business.
8. Communicate and apply company-wide strategy, initiatives, and programs.
9. Track activity in a complete and timely manner using various systems, including Salesforce

10. Develop, deploy, and manage customer relationship management initiatives to foment open feedback channels with our customers.
11. Other duties as assigned.

To apply:

Job Type

Full Time - Permanent

Other Location(s)


1. Bachelor's Degree
2. 2+ years of professional experience in client/customer relationship building and/or customer service
3. Previous experience in sales, retail, training, teaching or high-end client customer service a strong plus
4. Enthusiastic, confident and optimistic demeanor with an ability to thrive in a fast-paced environment
5. Ability to problem solve autonomously with tact and efficiency
6. A desire to work collaboratively in effort to drive the business forward
7. Ability to manage your own time
8. An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team
9. Proficient skills in MS Office; experience with Salesforce a plus
10. Experience in test preparation or admissions a plus

Equal Opportunity Employer

To apply: